City Bank American Express Credit Card members can convert their accumulated Membership Rewards (MR) points into gift cards. These American Express Gift Cards are available in different denominations, starting from BDT 2,000 and up, depending on the available redemption slots.
Current Redemption Rate
At present, City Bank American Express Credit Card members can redeem a minimum of 6,700 MR points for a gift card worth BDT 2,000. Higher denominations are also available, with each value corresponding to a specific MR point requirement based on the redemption tier.
How to Apply for an American Express Gift Card
1. To request an American Express Gift Card, you must first ensure that your credit card account has the required MR points balance.
2. Once confirmed, simply call City Bank’s 24/7 Contact Center at 16234 to request the gift card. Upon placing the request, the gift card will be delivered via courier to your registered mailing address within a few business days.
3. If, for any reason, the card cannot be delivered, it will be returned, and you will be notified. You may call the Contact Center again to request re-delivery. After receiving the gift card, you must call the Contact Center to activate it and generate a PIN.
Terms of Use for American Express Gift Cards
1. The card is typically valid for 3 years from the date of issuance.
2. It can be used for POS (point-of-sale) and e-commerce transactions only.
3. All transactions must be made in Bangladeshi Taka (BDT).
4. The card cannot be used to withdraw cash from ATMs.
5. If the card is not activated or used within 12 months of issuance, it will be considered inactive. Starting from the 13th month, an inactivity fee of BDT 115 per month will be charged.
6. The card is only valid for transactions at American Express-enabled POS terminals or e-commerce websites.
Need Help?
For more details or assistance regarding the American Express Gift Card, please contact City Bank’s Call Center at 16234.
Disclaimer: The mentioned charges, fees, service types, and terms & conditions are subject to change, modification, or addition by the respective bank/financial institution at any time. We hold no responsibility for such changes. For the latest information, please contact the respective bank’s call center.